PRIVACY POLICY

The following information explains the Privacy Policy and practices of AWL India Private Limited and its affiliates/ associates /group companies and entities (“AWL”, “we”, “us” or “our”) pertaining to your personal information.

Your privacy is of utmost importance to us, and we hold detailed client information in confidence. Your data which is collected by us is solely used for enhancing the services that we offer to you. This Privacy Policy informs you about our policies in relation to the collection, storage, usage, and disclosure of your data.

References to "Website" include AWLINDIA.COM, ANYSPAZE.COM, BOOTHMOVERS.IN, CLIENT.AWLINTERNATIONAL.COM, BLOG.ANYSPAZE.COM, AWLINDIA.COM/CAREER, and any other Website produced, managed, and maintained by AWL.

The information that we collect when you visit our Website, is used to monitor the usage of the Website, and improve the services. You hereby consent to your personal data being processed in manner provided in this Privacy Policy when you submit your data through this Website. References to “mobile apps” includes mobile application produced, managed, and maintained by AWL.

 

1. Data Collection

We collect various types of data for varied reasons to provide better and enhanced services to you. You may also have the option to give us more information if you want to and this may include user personal information. User personal information is any information about one of the users which could, alone or together with other information, personally, identify him or her. The information such as a username and password, an email address, a real name, and a photograph are examples of User Personal Information. Below mentioned are various categories under which we might collect your data (from all users):

 

1.1. Personal Data

While using our Website, you might be required to submit with us certain personally identifiable information pertaining to you. Such personally identifiable data means and includes but is not limited to:

• Name
• Contact Details
• Usage Data
• Date of Birth
• Email Address
• Age
• Gender
• Geographical Location
• KYC Documents
• All other personally identifiable information/details as the User may share from time to time (including personally identifiable information/details of the customer/buyer of the User).

 

1.2. Tracking and Cookies Related Data

We employ cookies and related technologies to keep a track of your local computer related settings. Cookies are pieces of data that a site can set on your browser, and which can be read on future visits. A cookie may also convey information to us about how you use the information. Tracking technologies also used are beacons, tags and scripts to collect and to improve the usage of our services.

Category of Cookies

Types of Cookies	Intended Purpose
Necessary	Necessary Cookies help make our Websites usable by enabling basic functions like page navigation and access to secure areas of the Website. The Websites cannot function properly without these cookies.
Preferences	Preferences Cookies enable our Websites to remember information that changes the way the Website behaves or looks, like your preferred language or your preferred region.
Statistics	Statistics Cookies help us understand how visitors interact with our Websites. They provide us information about the ways visitors use our technology, which pages they visit, which links they use, and how long they stay on each page. The information we collect from these Cookies does not identify you personally but in some cases we may be able to link the information from statistics Cookies to your personal identifiable information.
Marketing	Marketing Cookies are used to track visitors using our Websites and across other Websites. The intention is to display information relevant and engaging for you and thereby providing you a more enhanced user experience, as well as to identify future business opportunities.
Unclassified	Unclassified Cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

We may expand our use of cookies to save additional data as and when new features are added to the services that we render. However, some features of the services may not function properly if the ability to accept cookies is disabled. However, you have the right to instruct your browser to refuse all the cookies. Further information about the procedure to follow in order to disable cookies can be found on your internet browser provider’s Website.

 

1.3. Usage Data

We may also collect information that your browser sends whenever you visit our Website or when you access our service through any devices.

Usage Data may include information such as your device’s Internet Protocol address, browser type, browser version, the pages of our Website that you visit, the duration and time when you visit the page and unique device identifiers and other diagnostic data.

When you access the Website by or through a mobile device, the Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

Type of data collected (user wise):

Customers/ Shippers	Carriers/Drivers	Applicants/Potential Employees, Contractors, and/or Contingent Workers
Business and contact information.	Business and contact information	Information necessary to identify potential candidates for employment such as: a. Professional social media public profile data on professional sites; b. Browsing data from our Careers site; c. Contact information; d. Employment application data; and e. Previous employment, education, and industry certifications.
Third party contact information that support business processes completed on your behalf.	Financial information	Information necessary to make employment decisions and onboard new candidates for employment such as: a. Information required by government, state, or country laws to enable compliance with jurisdictional requirements such as diversity information, citizenship, etc.; b. Results of medical evaluations (only where required by law or where necessary for the job role in question); and c. Results of background checks.
Information pertaining to shipments and delivery	Government Identification
Business Financial information	Usernames and passwords used to access AWL resources
Usernames and passwords used to access AWL resources	Survey responses
IP Address, device ID and statistical information	Geo-location data
Survey responses	IP Address, device ID

 

2. Usage of Data

2.1. AWL uses the collected data for various purposes including but not limited to:

• Registration of the user on the Website;
• Processing the user’s orders/requests and provision of various services;
• Sending timely/periodical updates to the User and its customers;
• Completing transactions with Users effectively and billing for the products/services provided;
• Technical administration and customization of the Website ;
• Ensuring that the Website content is presented to the Users in an effective manner;
• Delivery of personalized information and targeted as well as non-targeted advertisements by AWL to the User;
• Improvement of services, features and functionality of the Website;
• Research and development and for User administration (including conducting user surveys);
• For purposes of research, analysis, business intelligence, reporting and improvement/development/advancement of our business, Website and/or the services;
• Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other general administrative and business purposes;
• Communicate any changes in our services or this Privacy Policy or the terms of use to the Users;
• Verification of identity of users and to perform checks to prevent frauds; and
• Investigating, enforcing, resolving disputes and applying our terms of use and privacy

Usage of date (User Wise):

Customers/ Shippers	Carriers/Drivers	Applicants/Potential Employees, Contractors, and/or Contingent Workers
Provide information (such as white papers, for example), products, and services you request	Provide information, products, and services you request	Assess suitability for employment and contact you regarding possible employment
Provide effective customer service and facilitate payments for services	Provide effective customer service and facilitate payments or provide credit for services	Process your application and eligibility for employment
Contact you with special offers and other information we believe will be of interest to you	Communicate and coordinate shipment status information such as location and estimated time of arrival	To keep you up-dated about future roles that we think you may be interested in
Contact you with information and notices related to your use of our products and services, including our Websites;	Comply with the security requirements of our customers
Utilize remarketing campaigns using online behavioural advertising techniques	Provide insights into shipment characteristics, strategies and allocation of transportation assets
Invite you to participate in surveys and provide feedback to us	Utilize remarketing campaigns using online behavioural advertising techniques
Improve our products and services and develop new products and services	Contact you with special offers and other information we believe will be of interest to you
Optimize our business operations	Contact you with information and notices related to your use of our products and services, including our Websites
Improve our marketing and promotional efforts	Invite you to participate in surveys and provide feedback to us
Understand and improve the effectiveness of, and troubleshoot our application software, Websites’ and mobile apps’ content, functionality and usability; and enforce any commercial agreement.	Improve our products and services and develop new products and services
Provide services that require regulatory oversight	Optimize our business operations
	Understand and improve the effectiveness of, and troubleshoot our application software, Websites’ and mobile apps’ content, functionality and usability; and enforce any commercial agreement.

 

3. Disclosure of Data

AWL may disclose your data in the following circumstances:

 

3.1. Requirement of Law

AWL may disclose your personal data in good faith if it feels that such disclosure is necessary for complying with a legal obligation, to protect and defend the rights or property of AWL, for the prevention of possible wrongdoings in connection with the service, for protection of the personal safety of users of the service or the public and for protection against any legal liability.

 

3.2. Service Providers

For rendering and facilitating services, AWL may employ third party companies and individuals to provide services on our behalf, or for the purpose of performing service-related services

 

3.3. In relation to Business Transaction

AWL may disclose personal data in the context of a business transaction involving part or all of AWL such as a merger, acquisition, reorganization, change in ownership, consolidation, or divestiture. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or the receipt of it from sellers. AWL will inform you of the name and the contact information of the receiver of your personal data.

 

3.4. Analytics and other third-party tools

We might employ third-party tools to monitor and analyse the use of our Websites, and to automate certain processes related to the development and operation of our Websites in relation to which we might have to share your personal information with third party.

You may choose to use certain features on our Websites for which we work with other entities. These features, which may include social networking and geographic location tools, are operated by third parties that are not affiliated with AWL. We share information gathered from third party cookies with the providers of the technology such as: YouTube, Facebook, Twitter, and LinkedIn. These third parties may use personal information in accordance with their own privacy policies. We strongly suggest you review the third parties' privacy policies if you use the relevant features.

We transfer your personal information outside of your home country to countries which may not offer an equivalent level of protection for personal information to the laws of your home country. When we do this, we take steps that the law requires to make sure that your personal information is properly protected.

 

4. Security of your Personal Data

4.1. AWL ensures to take necessary steps in order to maintain the administrative, technical and physical safeguards designated for the protection of your personal information as against any accidental, unlawful or unauthorized destruction, disclosure, usage or access.

4.2. Infrastructure, application, data and network security is our key focus areas where data security practices are enforced. Considering the rights of an individual, we have adopted enough measures to protect privacy.

4.3. Although AWL will do its best to protect your personal information, we advise that no means of electronic transmission or storage is 100% secure, and it is impossible for anyone to guarantee absolute data security.

4.4. It shall be your responsibility for maintaining the overall security strength of your password and for ensuring the security of your information within the bounds of our services.

4.5. We sometimes appoint third party vendors to perform tasks on our behalf and under our instruction. In particular, we use cloud providers that host and perform services on our behalf. These third party vendors are not allowed to use your personal information for their own purposes, and they are bound to protect your personal information in a manner consistent with our own policies and practices, and relevant legislation.

4.6. When we transfer your personal information to other countries, we will take measures required by the law to protect that information. These measures include data transfer agreements implementing standard data protection clauses.

 

5. Responsibilities of User

5.1. AWL is not and will not be liable for any failure, disturbances, or interruptions in the functioning of the Website causing the inaccessibility of the Website or of any of its functionalities. You, yourself, are responsible for the way you seek connection to our Website. You need to take all appropriate steps to protect your equipment and data against hazards such as virus attacks on the Internet.

5.2. Owing to the usage of Website or services accessible via the internet or for violating the terms of this privacy policy, if a legal proceeding is initiated against you, AWL will not be liable for it.

5.3. AWL is not liable for any loss or damage incurred by you or a third party as a result of your connection to or use of the Website and you will refrain from any subsequent legal action against AWL.

5.4. AWL is entitled to claim all subsequent damages from you if AWL is involved in a dispute because of your abuse of this Website.

6. Retention of Data

6.1. Your personal data is retained with us for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6.2. We will retain your Personal Data for the purposes of internal analysis. Usage Data is generally retained for a shorter period of time, excluding when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

7. Your Rights

7.1. If you are a user then you have the right to request us to provide you an exported file containing all the personal data that we hold about you, including any data you have provided to us.

7.2. You have the right to request us for erasing any personal data that you have provided to us; however, this does not include any data which we are obligated to keep for administrative, legal, or security purposes.

7.3. You have the right to enquire on about the following aspects, including but not limited to:

• What personal data we hold about you,
• The purposes of the processing,
• The categories of personal data concerned,
• The recipients to whom the personal data has/will be disclosed, or
• How long we intend to store your personal data

8. Use Of Our Websites by Children Under the Age Of 18

8.1. Our websites are not intended for children under the age of 18.

8.2. We are proud of our websites, and we strive to ensure that they do not offend people of any age. However, unless otherwise noted on a particular site, our websites are not intended for children under the age of 18 years without the permission of a parent or guardian. If you believe that a child has submitted personal information on or through our websites without the consent and supervision of a parent or guardian, please contact us using the information provided below so that we can take appropriate action.

9. Links to Third-Party

The links to third-party advertisements, third party websites or any third-party electronic communication services (referred to as “Third Party Links”) may be provided on the platform which are operated by third parties and are not controlled by, or affiliated to, or associated with AWL, unless expressly specified on the Website. If the User access any such Third-Party Links, we request the User to review the concerned website’s privacy policy. We shall not be responsible for the policies or practices of such third parties.

10. Alteration to this Privacy Policy

10.1. AWL may update the Privacy Policy from time to time. Any change which is brought will be notified to you by posting it on this page.

10.2. Further you are advised to review this Privacy Policy periodically from time to time for any changes. Changes to this Privacy Policy is brought into effect when it posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@awlindia.com .