Team Leader - CRM

Job Description

  • Meeting the Clients on regular basis for understanding the expectations of clients
  • Coordinating with WH for the daily System entries.
  • Checking Report on daily basis and sharing the same with customer.
  • Generation of required documents for Transportation
  • Booking shipments through different courier companies.
  • Generation of Invoices for the allotted customers and submit Invoices on time.
  • Analyzing the profitability ratio of buy and sell rate of warehousing
  • Coordinating regarding SKU count with WHs on daily basis.
  • Maintaining records of inward and outward of stock
  • Coordinating with the WHs for the stock reconciliation as per schedule
  • Client Co-ordination for all kinds of dispatches.
  • Should be focused on customer satisfaction.
  • Preparing the QMR reports and sharing with customers
  • Preparing the KPI reports on a Monthly basis and sharing with customers.
  • Rechecking Invoices before sending to Customers
  • Coordinating with the customer and handling customer queries regarding any issues and collecting the Payments
  • Payment followup with the customer on a regular basis

Qualifications

Skills

  • Ability of handle Team and motivate them to achieve the company’s goal
  • Good Communication and presentation skills
  • Should have the skills to Train and enhance the productivity of team members
  • Keen interested in Logistics
  • Willing to Learn and implement
  • Attitude to explore the new things
  • Willing to give commitment and should be flexible

Additional Information

Highlights

Type
Full-time
Location
Gurgaon
Functions
Operation
Posted On
23 month 21 days Ago
Posted By
Admin

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