Sr. Executive - CRM

Job Description

  • Coordinating with WH for the daily System entries.
  • Checking Report on daily basis and sharing the same with customers.
  • Generation of required documents for Transportation
  • Generation of Invoices for the allotted customers and submit Invoices on time.
  • Analyzing the profitability ratio of buy and sell rate of warehousing
  • Coordinating regarding SKU count with WHs on daily basis.
  • Maintaining records of inward and outward of stock
  • Coordinating with the WHs for the stock reconciliation as per schedule
  • Coordinating with the customer and handling customer queries regarding any issues and collecting the Payments
  • Scheduling Pickup of shipments
  • Booking shipments through different courier vendors
  • Should be focused on customer satisfaction.
  • Preparing the QMR reports and sharing with customers
  • Preparing the KPI reports on a Monthly basis and sharing with customers.
  • Rechecking Invoices before sending to Customers
  • Payment followup with the customer on regular basis.

Qualifications

MBA/PGDM – Supply Chain, International Business, Logistics etc

Skills

  • Good Communication and presentation skills
  • Keen interested in Logistics
  • Willing to Learn and implement
  • Attitude to explore the new things
  • Willing to give commitment and should be flexible 
  • Managing day-to-day operations and handling follow-ups with customers/vendors
  • Internal coordination with CRM team and warehouses on daily basis

Additional Information

Highlights

Type
Full-time
Location
Gurgaon
Functions
Operation
Posted On
22 month 15 days Ago
Posted By
Admin

About cookies on this site

We use cookies to collect and analyse information on site performance and usage, to provide social media features and to enhance and customise content.