CRM Executive

Job Description

  • Coordinating with the customer and handling their queries regarding any issues
  • Excellent with coordination & problem solving, providing timely solutions
  • Handling client escalations and closures
  • Checking MIS Report on daily basis and sharing the same with customers.
  • To Ensure all shipments to be picked up and connected from the origin as per defined TAT
  • Generation of required documents for Transportation i.e LR, GP, E-waybill etc.
  • Generation of Invoices for the allotted customers and on-time submission
  • Timely payment collection
  • Coordinating with WH for the daily System entries and transactions
  • Coordinating with the WHs for the stock reconciliation as per schedule
  • Should be focused on customer satisfaction.
  • Maintaining the MOM along with actions plan for improvement
  • Customer-centric approach & Positive Attitude

Qualifications

MBA/PGDM – Supply Chain, International Business, Logistics etc

minimum 6 months experience in the industry

Skills

 

    • Good Communication and presentation skills
    • Good knowledge of MS Office (Powerpoint, Excel etc.)
    • Keen interested in Logistics
    • Willing to learn and implement
    • Attitude to explore the new things
    • Willing to give commitment and should be flexible.

Additional Information

Highlights

Type
Full-time
Location
Gurgaon
Functions
Operation
Posted On
19 month 13 days Ago
Posted By
Admin

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