Job Description
- Coordinating with the customer and handling their queries regarding any issues
- Excellent with coordination & problem solving, providing timely solutions
- Handling client escalations and closures
- Checking MIS Report on daily basis and sharing the same with customers.
- To Ensure all shipments to be picked up and connected from the origin as per defined TAT
- Generation of required documents for Transportation i.e LR, GP, E-waybill etc.
- Generation of Invoices for the allotted customers and on-time submission
- Timely payment collection
- Coordinating with WH for the daily System entries and transactions
- Coordinating with the WHs for the stock reconciliation as per schedule
- Should be focused on customer satisfaction.
- Maintaining the MOM along with actions plan for improvement
- Customer-centric approach & Positive Attitude
Qualifications
MBA/PGDM – Supply Chain, International Business, Logistics etc
minimum 6 months experience in the industrySkills
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- Good Communication and presentation skills
- Good knowledge of MS Office (Powerpoint, Excel etc.)
- Keen interested in Logistics
- Willing to learn and implement
- Attitude to explore the new things
- Willing to give commitment and should be flexible.