The consumer demand pattern has changed in a way like never before. This has led to introducing many logistics and supply chain problems for businesses. Last-mile logistics, order fulfillment, and delivery are some of the problems that businesses struggle to optimize these days. Thanks to the pandemic, the demand for delivery services and transportation services has increased significantly in the last two years. There is also the role of technology companies and start-ups to streamline last-mile deliveries. Online businesses are on an unending hunt for flexible logistics and transportation solutions.
What all this points to is the fact that the logistics industry is coming across many challenges as of late. Experts suggest that technology will be an inseparable part of the logistics system to ensure efficiency in operations. The logistics system is demanding more and more innovative solutions for its complex problems. In India, there are some companies that are changing the way last-mile logistics solutions and e-commerce fulfillment happen. Here are the top 3 companies revolutionizing that are making this possible -
DHL logistics is a global logistics solutions provider. It is among the biggest and most influential names in the logistics industry in India. DHL is a reliable logistics provider for shipping and courier services, and transportation solutions. DHL supports e-commerce and other businesses with supply chain solutions, order fulfillment, and more across locations in India. It is a company that connects some of the remotest parts of the country and makes shipping there accessible while keeping it affordable. DHL logistics is a trusted name in the industry, as the company is anyway known for providing reliable logistics and transportation solutions globally.
AWL India has a wide network that connects multiple locations seamlessly with their logistics, supply chain management, and transportation services. AWL India was responsible for supporting vaclogix during the peak of the Covid pandemic in India. Thousands of lives were benefited from their on-time, fast-paced services. AWL India is a reliable cold-chain logistics solutions provider for the healthcare industry, cosmetics industry, and even the food industry. Their operations are backed with modern technology that helps them make their services more efficient. They also offer their customers the option of temperature-monitoring the order while it is in transit to ensure complete control over temperature-sensitive products.
Delhivery is a leading e-commerce logistics and delivery company helping many businesses deliver seamlessly in areas across the country. The company has 21 automated sort centers for the goods and 2200+ self-operated delivery centers. The company was established in 2011, and is among the fastest-growing logistics companies in India, offering promising logistics solutions to businesses from various industries.
The logistics industry has been witnessing many extreme changes in the last few years. With e-commerce and small-scale businesses consistently on the rise, the industry needs to implement certain changes to be able to adapt to them. Here are some much-needed changes that the logistics industry should welcome -
Usage of Technology - Using data and predictive analytics can help the logistics industry a lot. It can have a direct impact on the entire supply chain operations. Through the use of technology and monitoring software, the logistics providers can stay up to date with the status of their inventory, and much more.
Providing Flexible Solutions - Businesses and end-customers are both looking for flexible solutions these days. The logistics industry must also keep this in mind and offer flexibility with their solutions to stay as relevant as their competitors in the market. Third-party logistics is also an ever-growing demand in the market.
Tracking & Monitoring Services - The customer today expects to stay in control of their order at all times. Fulfilling the requirement of offering tracking and monitoring services to the customers is becoming a prerequisite for logistics service providers. This becomes especially important for those logistics companies that also deal with cold chain logistics. As transporting temperature-sensitive products always carries an element of risk, it is always better to provide the customer the option of being transparent with the way the logistics solutions work.
Fulfilling the emerging logistics demands has become a challenge for the logistics industry. At the same time, it has become important to move on from outdated logistic strategies and implement new ones for maximum efficiency in operations. In such changing times for the logistics industry, innovation and technology can help bring out creative solutions that make the job done easier and better.
Also Read: Is Micro Fulfilment the Future of Retail Business